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Terms & Conditions

Last Updated: September 1, 2026

Welcome to Airport Lodge. These Terms & Conditions govern your use of our website, booking services, accommodation services, and other facilities provided by Airport Lodge. By accessing our website or making a reservation with us, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. About Airport Lodge

Airport Lodge is an accommodation property located at Purba Vivekananda Pally, Behind Merina Hotel, Bihar More, Bagdogra, PIN – 734014, West Bengal, India.

We provide accommodation and related guest services for business and leisure travelers. Our facilities and services may include room accommodation, room service, laundry service, internet connectivity, parking, air-conditioned rooms, tea and coffee facilities, water bottles, and conference or wedding hall facilities, subject to availability.

2. Reservations

All room reservations are subject to availability and confirmation by Airport Lodge. A reservation may be considered confirmed only after the required booking information and, where applicable, payment or advance payment have been successfully received and acknowledged by Airport Lodge.

Guests are responsible for providing accurate information while making a reservation, including their name, contact details, check-in date, check-out date, number of guests, and any other information required for the booking.

3. Room Allocation

Airport Lodge offers Standard, Deluxe, and Family Deluxe rooms in both AC and Non-AC categories. Room types, facilities, rates, and availability may vary.

Airport Lodge reserves the right to allocate a room of the booked category or, where necessary, provide an equivalent or upgraded room subject to availability.

4. Check-In and Check-Out

Guests must comply with the check-in and check-out timings communicated by Airport Lodge at the time of booking or arrival.

Guests may be required to provide valid government-issued identification documents at the time of check-in in accordance with applicable laws and property requirements.

Early check-in and late check-out are subject to availability and may attract additional charges.

5. Guest Identification

Guests must provide valid identification documents whenever required by Airport Lodge or applicable law. The information provided during booking and check-in must be accurate.

6. Rates and Payments

Room rates displayed on the website are quoted in Indian Rupees (INR) and may change from time to time.

The applicable rate is the rate communicated or confirmed at the time of reservation. Additional services, facilities, taxes, or charges, where applicable, may be payable separately.

7. Cancellation and Refunds

Cancellation and refund requests are subject to the applicable booking terms and the Airport Lodge Refund Policy.

Different booking channels, promotional rates, or special offers may have different cancellation conditions. Guests should review the applicable cancellation conditions before making payment.

8. No-Show

If a guest does not arrive for a confirmed reservation without prior notice, the booking may be treated as a no-show. Any applicable charges or refund eligibility will be determined according to the booking conditions.

9. Property Rules

Guests are expected to behave responsibly and respectfully while staying at Airport Lodge. Guests must not:

  • Cause damage to hotel property or equipment.
  • Engage in unlawful activities on the premises.
  • Disturb other guests or hotel staff.
  • Use the property for any unlawful or unauthorized purpose.
  • Violate applicable laws or government regulations.
  • Allow unauthorized persons to use the room where prohibited by property rules.

Guests may be held responsible for damage, loss, or extraordinary cleaning costs caused by their actions or negligence.

10. Personal Belongings

Guests are responsible for their personal belongings and valuables during their stay. Airport Lodge recommends that guests take reasonable precautions to secure their belongings.

11. Facilities and Services

Airport Lodge makes reasonable efforts to keep its advertised facilities and services available. However, certain services may occasionally be unavailable because of maintenance, operational requirements, safety concerns, weather conditions, technical problems, or circumstances beyond the property's reasonable control.

12. Website Information

We make reasonable efforts to ensure that information published on our website is accurate and up to date. However, photographs, descriptions, facilities, prices, availability, and other information may change without prior notice.

13. Third-Party Booking Platforms

If a reservation is made through a third-party booking platform or channel partner, the terms and conditions of that platform may also apply.

Airport Lodge is not responsible for policies, technical problems, payment processing, or services controlled by third-party platforms.

14. Intellectual Property

Unless otherwise stated, the content published on the Airport Lodge website, including text, photographs, graphics, logos, and other materials, belongs to or is used by Airport Lodge with appropriate authorization.

Website content may not be copied, reproduced, modified, distributed, or commercially exploited without prior written permission, except where permitted by applicable law.

15. Limitation of Liability

Airport Lodge will take reasonable care in providing accommodation and related services. However, to the maximum extent permitted by applicable law, Airport Lodge shall not be liable for indirect, incidental, special, or consequential losses arising from circumstances beyond its reasonable control.

16. Force Majeure

Airport Lodge shall not be responsible for failure or delay in providing services caused by circumstances beyond its reasonable control, including natural disasters, extreme weather, government restrictions, civil disturbances, strikes, technical failures, utility interruptions, public emergencies, or other unforeseen events.

17. Changes to These Terms

Airport Lodge may update these Terms & Conditions from time to time. Any updated version will be published on this page with the revised "Last Updated" date.

18. Governing Law

These Terms & Conditions shall be governed by the laws applicable in India. Any dispute arising in connection with the use of our services shall be subject to the jurisdiction of the competent courts having jurisdiction over Bagdogra, West Bengal, India, subject to applicable law.

19. Contact Us

Airport Lodge
Purba Vivekananda Pally, Behind Merina Hotel, Bihar More,
Bagdogra, PIN – 734014, West Bengal, India

Phone: +91 96797 88162 / +91 89186 42543
Email: reservation@airportlodge.in

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