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Privacy Policy

Last Updated: September 1, 2026

Airport Lodge respects your privacy and is committed to protecting the personal information you provide while using our website and accommodation services.

This Privacy Policy explains what information we may collect, how we may use it, and how we take reasonable steps to protect it.

1. Information We May Collect

When you contact us, make an enquiry, or make a reservation, we may collect information such as:

  • Full name
  • Phone number
  • Email address
  • Check-in and check-out dates
  • Number of guests
  • Room preferences
  • Booking and transaction information
  • Identification information where required for check-in or applicable legal requirements
  • Information voluntarily provided while communicating with us

We may also collect certain technical information when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information collected to:

  • Process and manage room reservations.
  • Respond to enquiries and requests.
  • Communicate with guests regarding bookings.
  • Provide accommodation and related services.
  • Confirm, modify, or cancel reservations.
  • Process payments or coordinate payment-related matters where applicable.
  • Improve our website, services, and guest experience.
  • Maintain operational and security records.
  • Comply with applicable laws and regulatory requirements.
  • Protect the rights, property, and safety of Airport Lodge, guests, staff, and others.

3. Communications

We may use your contact information to communicate with you about your reservation, enquiry, payment, check-in, check-out, or other service-related matters.

Where permitted by applicable law, we may also send information about our services or offers. You may request that promotional communications be stopped.

4. Cookies and Similar Technologies

Our website may use cookies or similar technologies to improve functionality, understand website usage, and provide a better user experience.

Cookies may help us remember preferences or understand how visitors interact with our website. You may be able to control or disable cookies through your browser settings.

5. Payment Information

Where payments are made through a third-party payment processor or booking platform, payment information may be processed directly by that third party.

Airport Lodge does not intend to retain complete payment card information unless required and lawfully permitted for legitimate business purposes.

6. Sharing of Information

Airport Lodge does not sell or rent your personal information for monetary consideration.

We may share necessary information with trusted service providers, booking platforms, payment processors, technology providers, professional advisers, or government authorities where reasonably necessary to provide services, process transactions, comply with legal obligations, or protect our rights.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Third-Party Websites

Our website may contain links, integrations, or references to third-party websites and services.

Airport Lodge is not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage users to review the privacy policies of any third-party website they visit.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including reservation management, business records, dispute resolution, security, and compliance with applicable legal obligations.

10. Children's Privacy

Our website and accommodation services are not specifically directed toward children. We do not knowingly request unnecessary personal information from children.

11. Your Rights

Subject to applicable law, you may have rights relating to your personal information, including requesting access, correction, updating, or deletion of certain information.

You may contact us using the details below for privacy-related requests.

12. Changes to This Privacy Policy

Airport Lodge may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.

The updated policy will be published on this page with a revised "Last Updated" date.

13. Contact Us

Airport Lodge
Purba Vivekananda Pally, Behind Merina Hotel, Bihar More,
Bagdogra, PIN – 734014, West Bengal, India

Phone: +91 96797 88162 / +91 89186 42543
Email: reservation@airportlodge.in

Reach Us